What Information We Hold and Why
We collect the data needed to run your account and process payments. That includes your name, contact details, and the payment method you use — whether that is JazzCash, Easypaisa, or Raast. When you make a deposit or withdrawal, our system logs the transaction reference tied
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to your wallet so we can match payments to your account accurately. We also collect device and session data — browser type, IP address, and login timestamps — to detect unauthorised access and keep your account secure. If you contact support, we retain that correspondence to
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resolve ongoing matters. We do not sell your personal data to third parties. Data shared with payment processors is limited to what those processors need to complete the transaction you initiated. Access to your data within our team is restricted to staff whose role requires it.
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This policy applies to accounts where access is permitted under local law and in eligible regions — availability depends on local regulation.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.